FRACTIONAL CHIEF OF STAFF • OTTAWA • CANADA REMOTE
Your chaos is my favourite kind of problem to fix.
Hi, I'm Vicki -
You're running something real. A restaurant, a retreat, a product, an experience.
You're good at it. Really good.
The dropped balls, the backlog that's been haunting you, the stuff that keeps falling through the cracks because you're too busy keeping the lights on?
That's where I live.
And I'm really good at it.
I'm not going to hand you a framework and wish you luck. I'll show up with my sleeves already rolled up, into the chaos, the backlog, the conversations nobody's having.
I'm the person you think out loud with.
I'll ask the tough questions, help you see what you're too close to see, and then actually help you do something about it.
I've seen a lot of messes. I love fixing them.
Who I work with
01
You're the bottleneck and you know it
You built the thing and people want it. But decisions stall, follow-ups disappear, and you're still holding everything together yourself. You don't need another tool. You need a person.
02
You're doing the work of three people
Talented, driven, and completely underwater. Priorities are fuzzy, projects stall, and the backend of your business is held together with good intentions. Something has to change.
03
You hired help but you're still involved in everything
Small but growing. Decisions fall through the cracks, communication is reactive, and you know you're leaving growth on the table. You need someone to build the systems your team can actually work inside of.
Real work.
Real people.
No performance
required.
Fifteen years across TV production, live events, e-commerce, and consumer goods. What I've learned is that the best operational solutions aren't just logical — they're human. I think strategically and creatively at the same time, which means the systems I build actually get used, and the problems I solve stay solved.
How we work together
01
In your corner
The sounding board you've been missing, plus someone who actually follows through. We think together, prioritize together, and I'm consistently there — not just when things get messy.
10 hrs/month · $1,100/mo
Let's talk ↗
02
In the trenches
Me in your business every week, hands on, getting things done with you — not just advising from a distance. Strategy and execution, both. For founders who need someone truly embedded.
20 hrs/month · $2,100/mo
Let's talk ↗
03
Let's fix it
You know the thing that's been sitting on your list way too long? We scope it together, flat quote, and go. No retainer, no hourly tracking. Just the problem, solved.
Quoted by project
Let's talk ↗
Minimum 3-month engagement for retainers. Want to start small? Hourly available at $125/hr.
317%
Revenue increase, first year in a new industry
$2M+
Budgets managed across productions
30+
Person cross-functional teams led
15+
Years building operational clarity
what founders say
"Anyone who's worked in TV animation knows endless stories about crunch times and missed deadlines. Working with Vicki was a decidedly different experience. We completed on budget, on schedule and this experience reset my own beliefs about how productions could be run."
Simon Paquette, CEO/Creative Director, Reptoid Games
"I didn't just receive support, I gained a true partner who made my work smoother and more organized."
Devon Combs, Founder, Unbridled Retreats
"Her ability to be creative and think outside the box truly sets her apart."
Charlene DeSilva, Real Estate Broker, ,.RE/MAX
"What makes her exceptional is her capacity to identify and resolve problems with a solution-focused mindset."
Bryan Popowich, Producer & Partner, Westfort Productions
Ready to stop holding everything together yourself?
Book a 30-minute call. We'll talk about where things are breaking down and whether working together makes sense. No pitch, no pressure.
vicki@vickiflorio.com | Ottawa, Canada | LinkedIn